Hestian has designed Carercard from our extensive and first-hand experience of organising care, for our own loved ones.
Currently, there is no subscription charge for the first three months after card creation. Try Carercard for three months and see the benefits for yourself. Then you can continue using and pay a monthly subscription or stop. It’s as easy as that.
After three months, a subscription of £7 per month is charged from the card balance. This covers card transactions and general card usage, with a few exceptions (see below).
Carercard costs and fees
| Set Up and Membership | |
| Initial Set up and delivery of Carercards and information | Free |
| Monthly (charged to Prime Account) | £7 (after 3 months’ free subscription) |
| Card Loading | |
| Direct loading is free from a bank transfer | Free |
| Online loading fee, if from a debit card | 0.45% of the load value + £0.18 |
| Online loading fee, if from a credit card | 1.30% of the load value |
| ATM | |
| Domestic ATM (in UK) | £0.80 |
| International ATM | 1% plus a fixed charge of £1.10 |
| Point of Sale Transactions | |
| Domestic Transactions in UK | Free |
| International Transactions | 0.60% of transaction value + £0.50 |
| Fee if using foreign currency exchange | 3.00% |
| Administrative Fees | |
| If a Transaction is declined or returned | £0.09 |
| If an ATM balance enquiry is declined | £0.09 |
| If an ATM PIN change request is declined | £0.09 |
| Administration fee for Chargeback processing | £20 |