4. How to use the Carercard Customer Control Portal

Earlier in this guide, online account access was described, which means each card holder can login to the customer control portal here

When you visit the customer control portal, these are the functions you can see and use:

Function List

  • View Account Details
  • Transfer Funds
  • View Transaction History
  • Load Funds
  • Payment Request Form
  • Register Loading Card
  • Direct Debits
  • Block/Unblock
  • PIN Reveal
  • Upload Supporting Documents
  • Contact Us
  • FAQs
  • Terms and Conditions

The secure log-in enables you to see an overview of the account and a transaction history of the cards. You can also view your card PIN if you’ve forgotten or mislaid it.

The Carercard portal is an easy way for the client to load funds for regular housekeeping. For instance, you can set up a bank transfer at no cost, using your account number as a reference. You can also use the portal for making payments to third parties.